Shipping

Castelcucco's products are made to order and meticulously handcrafted to ensure the highest quality craftsmanship for our clients, therefore please allow 1-4 weeks for delivery. We will notify you once an order is ready to ship. 

Orders and returns are processed, shipped, and delivered Monday through Friday only. Our cut-off time time for processing orders is 12:00PM Eastern Standard Time. If an order is placed after the cut-off, we will begin processing it the following day. We do not process, ship, or deliver orders on national holidays. Any orders placed on a Saturday, Sunday, or national holiday will be processed on the next business day.

Shipping fees within the United States are:

Economy (5-10 Business days): $9
Two-Day: $35
Overnight: $50

All orders shipped outside of the United States may incur additional shipping charges. Any import duties and taxes applied when the parcel reaches the destination country are the client's responsibility. For any questions regarding customs charges, please contact your local customs office.

We are not responsible for packages that are lost, missing, or delivered to the incorrect address. Please ensure that your address is correct when placing your order and that you will be available to receive your order upon delivery. Shipping fees are non refundable and we are not responsible for carrier delays.